IoT SIM Card

• What is the difference between a Mobile Lifetime SIM Card and an IoT SIM Card?

  IoT SIM Cards are specifically designed for IoT (Internet of Things) devices, such as sensors, trackers, smart meters, and other low-data devices, that connect to the internet to collect and exchange data with other devices or systems. These SIM cards are labeled as “IoT” and optimized for the...

• How can I determine if an IoT SIM card is compatible with my smart device?

  Look for the “IoT” badge or label on the product page or packaging. IoT SIM cards are designed for smart devices that connect to the internet and exchange data, such as GPS trackers, smart home systems, security cameras, industrial sensors, wearables, and other low-data devices. If your device fa...

• Are IoT SIM Cards compatible with mobile phones?

  While IoT SIM cards may work in mobile phones, they are specifically designed and optimized for use in IoT and smart devices, rather than regular mobile use. For phones and tablets, it's better to choose a Mobile Lifetime SIM Card — they’re more suitable and come with options tailored to differe...

• What coverage options are available for IoT SIM Cards?

  IoT SIM Cards feature worldwide coverage. The specific coverage details can be viewed on each product page.

• How can I find the right SIM Card for my device?

  Use the navigation menu or product filters to decide between IoT and Mobile Lifetime SIM Cards. Product pages include clear labels and links to alternative compatible options.

• How will my IoT SIM Card be shipped?

  We work with reliable shipping partners. Shipping processes are streamlined for both domestic and international delivery.

• Where do I manage my active SIM Cards?

  All Lifetime lines (both IoT and Mobile) are visible in a single view on your user dashboard at myaccount.keepgo.com.

• How can I refill the balance on my Keepgo IoT line?

  You can refill your Keepgo IoT line using either Pay-As-You-Go or Auto-Refill options. Pay-As-You-Go lets you manually add data whenever needed. You’ll receive email alerts when your balance drops to 250 MB, 100 MB, or 0 MB. Auto-Refill automatically adds data when your balance is low. For exampl...

• How do I set up the APN for my IoT Lifetime SIM Card?

  You need to set the APN manually. Use the following APN: internet.keepgo.com No username or password is required.

• What devices are compatible with the IoT Lifetime SIM Card?

  The IoT Lifetime SIM Card works with a wide range of IoT devices, including: GPS trackers Smartwatches Smart home devices Alarms and other connected gadgets Make sure your device is unlocked and supports 2G/3G/4G networks for compatibility.

• What is the refund and return policy for the IoT Lifetime SIM Card?

  Please refer to our Refund Policy.