What is the initial balance on my Data SIM, and why can't I purchase more than 5GB as a new user?

***Please note: You cannot purchase a Physical SIM card with 5GB, 10GB, or more data initially. You can only purchase the SIM with 1GB inside. Once your SIM arrives, you can refill it with as much data as you need at any time.

Your SIM card comes with 1GB (1,024 MB) of data preloaded. You will also receive a 1GB (1,024 MB) bonus data coupon, which you can redeem in your Keepgo account after your SIM arrives.

Follow the steps here to redeem your bonus data.