eSIM setup guide

  • Can I use your eSIM/SIM card with my locked phone?

    If your device is locked by any carrier, it can only be used with a specific carrier's network only. This restricts your ability to use an eSIM or SIM card from another provider, such as Keepgo. Unless you can unlock your device. You may contact your original carrier and request them to unlock y...
  • How can I share internet from my Android device?

    To share your Keepgo connection to other devices, please see the instructions below Samsung Navigate to Connections > Mobile Hotspot and Tethering > Mobile Hotspot and toggle it on. A pop-up window will appear, where you can find the Wi-Fi password for devices that want to connect. Motoro...
  • How can I share internet from my iOS device?

    To share your data connection, please set up a personal hotspot on your iPhone or iPad (Wi-Fi + Cellular) as the suggestion below Go to Settings > Personal Hotspot and toggle it ON (if you don’t see Personal Hotspot in Settings, tap Cellular > Personal Hotspot). Make note of the Wi-Fi pass...
  • How do I set up eSIM on Google Pixel series (4/5/6/7/8/ Fold)?

    1. In Settings, go to Network & Internet > Mobile Network > Click on "+" 2. You can now scan your QR code or enter the code manually 3. When the device asks for your confirmation, click on Activate 4. The device will automatically install your profile 5. Choose Keepgo ...
  • How do I set up eSIM on IOS devices?

    To add new eSIM to your iOS device: Settings > Cellular > Add Cellular plan and then position the QR code in the frame >Scan the QR code and select ok Once the eSIM is added to your device, please follow the instructions below to activate the eSIM plan in your iOS device settings and s...
  • How do I setup eSIM on my Android device?

    There are 2 ways to add an eSIM to your device(please note these steps may differ depending on your device): Option 1 – By scanning the eSIM QR Code To scan the QR Code and set up your eSIM, please follow these steps: Go to your account to find your QR code Scan your QR code and add the confir...
  • How do I setup eSIM on Windows 10 computers?

    First, make sure that your laptop is connected to the Internet. In Windows Search, type Mobile Plans and open the app. To add Keepgo eSIM profile to your Windows 10 laptop, you need to use a QR code that we send to you via email. Once you get it, do the following: Click on the Start  button &g...
  • How to label your Keepgo eSIM/SIM card on your iOS device.

    What is labeling, and why is it important for my Keepgo eSIM/SIM card? Labeling involves attaching a physical label to your Keepgo eSIM/SIM card, which helps you identify it easily among other cards you might have. It's essential for organization and ensuring you're using the correct card for yo...
  • How to setup eSIM on Samsung Galaxy S series?

    Before starting the installation process of your eSIM, please ensure you are connected to the Internet either using your mobile data or Wi-Fi network. Follow this guideline on how to install an eSIM on your Samsung Galaxy S series (S20/ S21/ S22/ S23/ S24). 1. Head into your Settings > Conne...
  • How to set your Keepgo eSIM/SIM as your cellular/mobile data plan on your IOS device after scanning your QR code.

    STEP 1 Go to your Mobile/Cellular data setting. Go to SIMs, find out how you labeled your Keepgo eSIM/SIM. For example in our case it is labeled as cellular data as shown in the image below. STEP 2 Make sure the Keepgo eSIM/SIM is turned ON as shown in our reference in the image below, wit...