eSIM setup guide

  • Can I use your eSIM/SIM card with my locked phone?

    If your device is locked by any carrier, it can only be used with a specific carrier's network only. This restricts your ability to use an eSIM or SIM card from another provider, such as Keepgo. Unless you can unlock your device. You may contact your original carrier and request them to unlock y...
  • How can I share internet from my Android device?

    To share your Keepgo connection to other devices, please see the instructions below Samsung Navigate to Connections > Mobile Hotspot and Tethering > Mobile Hotspot and toggle it on. A pop-up window will appear, where you can find the Wi-Fi password for devices that want to connect. Motoro...
  • How can I share internet from my iOS device?

    To share your data connection, please set up a personal hotspot on your iPhone or iPad (Wi-Fi + Cellular) as the suggestion below Go to Settings > Personal Hotspot and toggle it ON (if you don’t see Personal Hotspot in Settings, tap Cellular > Personal Hotspot). Make note of the Wi-Fi pass...
  • How do I set up eSIM on Google Pixel series (4/5/6/7/8/ Fold)?

    Setting up an eSIM involves two main steps: installation and activation. You can install the eSIM on your compatible device at any convenient time. However, make sure to activate your selected eSIM bundle only when you are within the coverage area. For a smooth experience, we suggest installing t...
  • How do I set up eSIM on iOS devices?

    eSIM setup comprises two steps - installation and activation. Feel free to install the eSIM to your compatible device whenever possible. However, to activate the chosen eSIM bundle, ensure you are in the location covered by your eSIM. We recommend installing eSIM before you depart for a new adv...
  • How do I setup eSIM on my Android device?

    Setting up an eSIM involves two key steps: installation and activation. You can install the eSIM on your compatible device at your convenience. However, activation requires being within the coverage area of your chosen eSIM plan. For the best experience, we suggest installing the eSIM before star...
  • How do I setup eSIM on Windows 10 computers?

    The process of setting up an eSIM involves two key steps: installation and activation. You can install the eSIM on your compatible device whenever it's convenient. However, activation of the selected eSIM bundle should only be done once you are in the coverage area of your eSIM. For a seamless ex...
  • How to label your Keepgo eSIM/SIM card on your iOS device.

    What is labeling, and why is it important for my Keepgo eSIM/SIM card? Labeling involves attaching a physical label to your Keepgo eSIM/SIM card, which helps you identify it easily among other cards you might have. It's essential for organization and ensuring you're using the correct card for yo...
  • How to set up esim on eSunfi/ Sunhans hotspot?

    We would love to provide some general guidance on setting up an eSIM on eSIM mobile routers like the eSUNfi or Sunhans hotspot. Here are the steps to set up an eSIM on such a device: Download the “eSIM Manager” App: For iOS: Download the eSIM Manager from the Apple Store. For Android: Download ...
  • How to setup eSIM on Samsung Galaxy S series?

    Before starting the installation process of your eSIM, please ensure you are connected to the Internet either using your mobile data or Wi-Fi network. The eSIM setup process involves two key steps: installation and activation. You can install the eSIM on your compatible device at any time. Howeve...
  • How to set your Keepgo eSIM/SIM as your cellular/mobile data plan on your IOS device after scanning your QR code.

    STEP 1 Go to your Device setting>> Mobile/Cellular data setting. Go to SIMs, find out how you labeled your Keepgo eSIM/SIM. For example in our case it is labeled as "Keepgo esim" as shown in the image below. STEP 2 Make sure the Keepgo eSIM/SIM is turned ON as shown in our reference i...