Keepgo eSIM

  • What is Keepgo prepaid eSIM?

    Keepgo provides a free eSIM card, which is a virtual SIM card that can be downloaded over the Internet. Using Keepgo eSIM, you will get instant internet access at the same affordable prices, in 60+ countries. The eSIM is compatible with all smartphones, tablets and laptops supporting the eSIM tec...
  • What devices work with Keepgo eSIM?

    The eSIM is compatible with all smartphones, tablets, and laptops that support the eSIM technology, like: | | | | --- | --- | | Google | Smartphones: Google Pixel 3, Google Pixel 3 XL, Google Pixel 4, Google Pixel 4 Xl | | Apple | Smartphones: iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iP...
  • How can I purchase Keepgo eSIM?

    Go to https://www.keepgo.com/products/lifetime-prepaid-data-esim Click the “Download eSIM” button (you will be directed to http://myaccount.keepgo.com where you need to sign up or register). Choose from the two options: “I have an eSIM device” and “I have a regular device.” Check if your device s...
  • What countries are covered by Keepgo eSIM?

    The eSIM works in 60+ most travelled countries. The list keeps on expanding all the time. Check the coverage map.
  • How many profiles may I download?

    You can get as many eSIMs as you wish. You can also check how many and which profiles you have. Navigate to Profile > My Plans. You can see the entire list of physical and eSIM cards that you have.
  • What data packages are available for Keepgo eSIM?

    100MB - $3.00 (€ 2.50) 1GB - $24.00 (€20.00) 3GB - $58.00 (€48.00) 5GB - $79.00 (€65.00) 10GB - $155.00 (€130.00) 25GB - $250.00 (€210.00) *Please mind that you can use the entire package of the data plan you choose, until the last MB. The balance of your eSIM remains valid for a lifetime (if re...
  • How can I find out how much data I have used?

    Navigate to https://myaccount.keepgo.com/ and click on the eSIM tab on the left sidebar. Click on the eSIM line, the balance of which you’d like to check. A window  with your eSIM line details will show up.
  • When does my eSIM data plan duration start?

    The eSIM data plan duration begins the moment you start using your balance. Your data will remain valid forever if you refill the balance at least once per year.
  • May I have both Keepgo SIM and eSIM?

    Absolutely. You may use both a physical SIM card and an eSIM card in the compatible device.
  • What payment methods may I use to recharge Keepgo eSIM?

    You can use Paypal and all major credit cards (Visa, Mastercard, Amex, Discover) to top up your balance. To refill via iDEAL or Bancontact please set the currency in your account to EURO.
  • May I use eSIM on my tablet?

    Yes, absolutely. The eSIM works on all devices that support the eSIM technology, including iPads, HP Spectre Folio, Lenovo Yoga 630, Windows 10 PCs, etc.
  • Can I make phone calls with Keepgo prepaid eSIM?

    You can make phone calls and send text messages using your favorite VoIP applications like Skype, FaceTime, WhatsApp, Viber, Facebook Messenger, etc.
  • What will be my Keepgo eSIM mobile phone number?

    Keepgo eSIM doesn’t come with a phone number. Our lines include mobile data plans only, which you can use with any free or paid local phone number service by our partner mobile apps. Using Keepgo eSIM, you will be able to make free voice calls and send text messages using such popular applicatio...
  • Can I use mobile phone as a hotspot with Keepgo eSIM?

    To share your Keepgo connection to other devices, see instructions below corresponding to your device’s operating system and brand FOR iOS SMARTPHONES: To set up a personal hotspot on your iPhone or iPad (Wi-Fi + Cellular), go to Settings > Personal Hotspot and toggle it ON (if you don’t see ...
  • May I use my QR code multiple times with different devices?

    The eSIM QR code is unique and can be used max. 5 times but only in the same device it was registered first time. If you lost/changed your device, you have to download a new eSIM. However, you can contact our Support Team via chat or email support@keepgo.com and we can help you with any eSIM iss...
  • Which Windows 10 laptops support eSIM technology?

    The laptops listed below are announced as being eSIM-enabled (for Microsoft devices, you can also check if your laptop support eSIM here). Once you’ll have eSIM installed on your PCs, you won't need to search for an available Wi-Fi network or a physical plastic SIM card. Operating System Require...