Keepgo eSIM

  • What is Keepgo prepaid eSIM?

    Keepgo provides a free eSIM card, which is a virtual SIM card that can be downloaded over the Internet. Using Keepgo eSIM data bundles, you will get instant internet access at affordable prices in the most visited countries in the world. The eSIM is compatible with all smartphones, tablets and la...
  • What devices work with Keepgo eSIM?

    eSIM-enabled devices List of eSIM compatible devices Smartphones Tablets and Laptops Smartphones ...
  • How can I purchase Keepgo eSIM?

    Go to https://www.keepgo.com/collections/prepaid-esim-data-bundles Choose the preferred eSIM data bundle and click “Buy Now.” Click the “Download eSIM” button (you will be directed to http://myaccount.keepgo.com where you need to sign up or register). Choose from the two options: “I have an eSIM ...
  • What countries are covered by Keepgo eSIM?

    Keepgo eSIM bundles work in the most traveled countries. Each bundle has its own coverage list. You may see a list of operators for your plan in the Countries & Networks menu on the Line's managing panel in your account - https://myaccount.keepgo.com/ You may also check the list of countries...
  • How many profiles may I download?

    You can get as many eSIMs as you wish. You can also check how many and which profiles you have. Navigate to Profile > My Plans. You can see the entire list of physical and eSIM cards that you have.
  • What data packages are available for Keepgo eSIM?

    Refill prices start at $3 for 100MB and vary based on the chosen eSIM data bundle. You may check the available eSIM data bundles and refill prices* for each of them at http://myaccount.keepgo.com *Please mind that you can use the entire package of the data plan you choose, until the last MB. The ...
  • How can I find out my current data balance?

    To check your balance, go to your account and navigate to eSIM Lines on the left sidebar (if you use the mobile version, click on the menu button left above). You will see the current balance of your eSIM bundle on its info panel. For your convenience, you can immediately add the My Account bu...
  • When does my eSIM data plan duration start?

    The eSIM data plan duration begins the moment you start using your balance. Your data will remain valid forever if you refill the balance at least once per year.
  • May I have both Keepgo SIM and eSIM?

    Absolutely. You may use both a physical SIM card and an eSIM card in the compatible device.
  • What payment methods may I use to recharge Keepgo eSIM?

    You can use Paypal and all major credit cards (Visa, Mastercard, Amex, Discover) to top up your balance. To refill via iDEAL or Bancontact please set the currency in your account to EURO.
  • May I use eSIM on my tablet?

    Yes, absolutely. The eSIM works on all devices that support the eSIM technology, including iPads, HP Spectre Folio, Lenovo Yoga 630, Windows 10 PCs, etc.
  • What will be my Keepgo eSIM mobile phone number?

    Keepgo eSIM doesn’t come with a phone number. Our Lines include mobile data plans only, which you can use with any free or paid local phone number services by our partner mobile apps - TextNow or Google Voice. Using Keepgo eSIM, you can make free voice calls, and send text messages using such po...
  • Can I use mobile phone as a hotspot with Keepgo eSIM?

    To share your Keepgo connection to other devices, see instructions below corresponding to your device’s operating system and brand FOR iOS SMARTPHONES: To set up a personal hotspot on your iPhone or iPad (Wi-Fi + Cellular), go to Settings > Personal Hotspot and toggle it ON (if you don’t see ...
  • How do I know if my laptop supports eSIM?

    Before we get started, you need to see which version of Windows 10 your notebook uses, follow these steps: Click on the Start button Navigate Settings > System > About Scroll to Windows specifications Your version will display next to Version Also, you need to check if your Windows 10 devi...
  • How to check if my Android device is eSIM compatible?

    In order to confirm that your device supports eSIM, you will need to find its “eSIM IMEI” number by following the steps below. Samsung devices Go to Settings If in Settings you see a search bar, type in “IMEI”, and the option “IMEI information” (or similar) should show up (otherwise, you will ne...
  • How to check if my iOS device is eSIM compatible?

    An eSIM is a digital SIM that allows you to activate a cellular plan from your carrier without having to use a physical nano-SIM. To learn if your iOS device is eSIM compatible, you will need to: 1 - Must be: An iPhone XS, iPhone XS Max, iPhone XR, or later with iOS 12.1 or later 2  - Make sure...
  • May I transfer the balance between my eSIM Lines?

    If you have several eSIM bundles, there's a possibility to transfer the balance between them. Currently, it's only possible by contacting our support but, in the future, it will be a feature in your account so that you can do it at any time by yourself - support@keepgo.com (or use the chat on our...
  • May I use my QR code multiple times with different devices?

    The eSIM QR code is unique and can only be used on the same device it was registered the first time. Don’t hesitate to contact support at support@keepgo.com if you lost/changed your device, and we will help to transfer your balance to a new eSIM. You may also use the chat on our website - https:...
  • Which Windows 10 laptops support eSIM technology?

    The laptops listed below are announced as being eSIM-enabled (for Microsoft devices, you can also check if your laptop support eSIM here). Once you’ll have eSIM installed on your PCs, you won't need to search for an available Wi-Fi network or a physical plastic SIM card. Operating System Require...
  • With Keepgo eSIM I am getting a Private IP address. Is it better than using a VPN?

    With Keepgo eSIM, you may be sure of a private internet connection as we provide you with a Private and Residential IP address. You don’t want other websites to know your physical location or  advertising companies to sell your personal data to other companies or be tracked by them on the Intern...