Keepgo eSIM

  • What is Keepgo prepaid eSIM?

    Keepgo provides a free eSIM card, which is a virtual SIM card that can be downloaded over the Internet. Using Keepgo eSIM data bundles, you will get instant internet access at affordable prices in the most visited countries in the world. The eSIM is compatible with all smartphones, tablets and la...
  • What devices work with Keepgo eSIM?

    Keepgo eSIM works with as unlocked eSIM compatible device models represented on the market: smartphones, tablets, and laptops. To see which devices works with Keepgo eSIM, you make refer to the list in this link below: You also can check your device if it's eSIM compatible by dialing to *#06#. I...
  • How can I purchase Keepgo eSIM?

    Before downloading an eSIM profile, make sure your device supports the technology. Click here to check the list of eSIM-compatible devices. After you ensure that your device supports the technology, take the following steps to buy Keepgo eSIM: Go to https://www.keepgo.com/collections/prepaid-esi...
  • What countries are covered by Keepgo eSIM/SIM?

    Keepgo eSIM/SIM bundles work in the most traveled countries. Each bundle has its own coverage list. You may see a list of operators for your plan in the Countries & Networks menu on the Line's managing panel in your account - https://myaccount.keepgo.com/ Use the picture below as a referenc...
  • How many profiles may I download?

    You can get as many eSIMs as you wish. We suggest renaming them on your device for better management. You can also check how many and which profiles you have at https://myaccount.keepgo.com/ - Navigate to Profile > My Plans. You can see the entire list of physical and eSIM cards that you have.
  • What data packages are available for Keepgo eSIM?

    Refill prices start at $3 for 100MB and vary based on the chosen eSIM data bundle. You may check the available eSIM data bundles and refill prices* for each of them at myaccount.keepgo.com. *Please mind that you can use the entire package of the data plan you choose, until the last...
  • How can I find out my current data balance?

    To check your balance, go to your account and navigate to eSIM Lines on the left sidebar (if you use the mobile version, click on the menu button left above). You will see the current balance of your eSIM bundle on its info panel. For your convenience, you can immediately add the My Account bu...
  • When does my eSIM data plan duration start?

    The eSIM data plan duration begins the moment you start using your balance. Your data will remain valid forever.
  • May I have both Keepgo SIM and eSIM?

    Absolutely. You may use both a physical SIM card and an eSIM card in the compatible device.
  • What payment methods may I use to recharge Keepgo eSIM?

    You can use PayPal and all major credit cards (Visa, Mastercard, Amex, Discover) to top up your balance. To refill via iDEAL or Bancontact please set the currency in your account to EURO. You can also pay with cryptocurrency to refill your Keepgo eSIM balance. Please note that each cryptocurren...
  • What will be my Keepgo eSIM mobile phone number?

    Keepgo eSIM eSIM/simcard are data-only sims and do not have a phone number associated with them. You can use any free or paid local phone number services by our partner mobile apps - TextNow or Google Voice. These apps can provide you with a free phone number or free calling minutes, allowing yo...
  • Can I use mobile phone as a hotspot with Keepgo eSIM?

    To share your Keepgo connection to other devices, see instructions below corresponding to your device’s operating system and brand FOR iOS SMARTPHONES: To set up a personal hotspot on your iPhone or iPad (Wi-Fi + Cellular), go to Settings > Personal Hotspot and toggle it ON (if you don’t see ...
  • Can I use WiFi calling with Keepgo eSIM?

    Wi-Fi calling is the ability of use the voice service over Wi-Fi connection. Keepgo eSIMs are data-only plan esim and we do not provide voice service. On the other hand, we recommend you to use any supported VoIP app such as Skype, Whatsapp, Telegram, etc to make calls via internet connection. O...
  • How can I refill my eSIM?

    To add balance to your eSIM, log in at https://myaccount.keepgo.com/ Next, click on the Lines icon. It will show the list of eSIM bundles available in your account. Choose the eSIM you want to refill with a click on the «Refill» button. Select the amount of data you want to add to your line’s bal...
  • How To Refresh Your Keepgo eSIM/SIM card When Facing Connection Issues

    1. General Checklist Ensure you’re in a coverage country for your eSIM/SIM card and make sure you have turned ON the right eSIM/SIM card. 2. For Android Devices Go to your device settings>> Connections>> Mobile networks >> APN(Access point name) settings > Tap the 3 dots in...
  • How to tether on your Android eSIM-enabled device?

    Keepgo SIM card allows unlimited tethering, which works in most countries with most mobile device models. To activate eSIM tethering on your eSIM-enabled Android device, take the following quick steps: Go to Settings > Network & Internet > Hotspot & tethering. Tap on “Wi-Fi hotspot...
  • How to tether on your iOS eSIM-enabled device?

    Keepgo SIM card allows unlimited tethering, which works in most countries with most mobile device models. If you use either of the eSIM bundles listed below, you need to change the APN settings of the personal hotspot to mobile.three.com.hk to make it work on your iOS and Android devices. Andro...
  • May I transfer the balance between my eSIM Lines?

    If you have several eSIM bundles, there's a possibility to transfer the balance between them. All unused data from sending line will be exchanged then moved. Please note that due to the data price difference and the 10% processing fee, the amount of data may be increased/decreased after the trans...
  • May I use my QR code multiple times with different devices?

    The eSIM QR code is unique and can only be used on the same device it was registered the first time. If you have lost or changed your device or removed the eSIM accidently, you need to purchase a new one. We will support transfer the unused data to your new line. You can contact us via chat on o...
  • With Keepgo eSIM I am getting a Private IP address. Is it better than using a VPN?

    With Keepgo eSIM, you may be sure of a private internet connection as we provide you with a Private and Residential IP address. You don’t want other websites to know your physical location or  advertising companies to sell your personal data to other companies or be tracked by them on the Intern...